Consumer Health Data Privacy Policy

This policy is published by Formii ("we"), the business that operates formii.app and my.formii.app. It explains how we handle "consumer health data" as defined by Washington's My Health My Data Act and similar laws in other states. It applies to everyone who uses Formii, wherever they live. Our general Privacy Policy covers everything else.

What consumer health data we collect

Formii is an AI companion, not a health service, and we never ask for health information. Health-related information can still reach us in these ways:

• Things you write. Messages to your companion may mention your physical or mental health, medications, conditions, treatment, reproductive or sexual health, gender-affirming care, or how you are feeling. We store these messages so your companion can respond and remember.
• Photos you send. A photo may show health-related information. We store the photo and a short written description of it.
• Derived memory. The companion's memory summary and facts may restate health-related things you said.
• Safety inferences. When a message matches our crisis or self-harm protections, we record that the protection fired, with the time and type, and show you crisis resources. We do not record the message content in that log, and we do not diagnose or label you.

We do not collect precise location, we do not use geofencing, and we do not infer health conditions from your behavior for advertising or any other purpose.

Why we collect it

• To provide the Service you asked for: generating your companion's replies and keeping its memory of your conversations.
• To show you crisis resources and change how the companion responds when a message suggests you may be in danger.
• To meet legal duties, such as reporting yearly counts of crisis referrals where companion chatbot laws require it. Those counts contain no personal information.

We do not use consumer health data for advertising, we do not sell it, and we do not use it to build profiles of you for any purpose other than providing the Service.

Where it comes from

Only from you, through what you write and send in Formii, and from the automated processing of those messages described above. We do not collect health information about you from anyone else.

Who we share it with

We share consumer health data only with the service providers that process it on our behalf, under contracts that forbid them from using it for their own purposes. We do not sell it, and we do not share it with any third party for that party's own use. We have no affiliates.

We may also disclose consumer health data when the law requires it, in response to valid legal process, or where we reasonably believe it is necessary to prevent serious harm to you or another person.

Your rights

Whatever state or country you live in, you can:

• confirm whether we are collecting, sharing or selling consumer health data about you, and access it, including a list of every third party we have shared it with and how to contact them;
• withdraw consent to our collection or sharing of your consumer health data;
• have your consumer health data deleted, including from our processors and from backups within the time the law allows;
• appeal a decision we make about a request.

How to exercise them:

• Delete everything yourself: in the app, Settings, the Account tab, then "Delete my account and data". This removes your messages, photos, derived memory and the rest of your account at once. It is the quickest route and needs no email.
• Everything else: email [email protected] from the address on your account. We will verify it is you, respond within 30 days, and tell you if we need up to 45 more days for a complex request. To appeal a decision, reply to our response and say you are appealing; a different person will review it and we will answer within 30 days. If you are not satisfied after an appeal, you may contact the Washington State Attorney General or your own state's attorney general.

We will never charge you for a request, or treat you differently for making one.

Changes

If this policy changes in a way that matters, we will tell you in the app or by email before the change takes effect, and update the date at the top.

Contact

Formii, Seattle, Washington, USA. Email [email protected].